1. Information We Collect

We collect various types of personal information to provide our polygraph testing and background verification services. This may include:

1.1 Personal Identification Information

• Full name

• ID number or passport number

• Contact details (phone number, email address, address)

1.2 Employment & Background Information

• Employment history

• Criminal record information (where permitted and authorized)

• Qualifications and certifications

• Driving license information

• Identity documentation for verification purposes

1.3 Polygraph-Related Information

• Pre-test questionnaires

• Client-provided case information

• Statements relevant to the examination

• Polygraph test data and results

1.4 Website & Digital Interaction Data

• IP address

• Browser and device information

• Website usage data

• Contact form submissions

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2. How We Use Your Information

We use your information for the following purposes:

• Conducting polygraph examinations

• Performing background checks and verifications

• Confirming identity and qualifications

• Preparing reports for authorized clients

• Internal record keeping and compliance

• Communicating regarding appointments, results, or queries

• Improving the quality and security of our services

We do not sell or trade your personal information.

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3. Legal Basis for Processing

Polyredhanded processes personal data based on:

• Your explicit consent

• Contractual obligations with clients

• Legitimate business interests

• Compliance with legal and regulatory requirements

Polygraph tests are always performed with written consent.

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4. How We Protect Your Data

We safeguard your information using:

• Encrypted digital storage

• Secure physical documentation storage

• Restricted access and confidentiality agreements

• Secure transmission protocols

• Regular security reviews and compliance measures

All results and personal data are treated with strict confidentiality.

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5. Sharing of Information

We only share your information:

• With your written consent

• With the requesting employer or client (if authorized)

• With law enforcement or legal authorities when required by law

• With verified third-party service providers who support our operations and are bound by confidentiality

We do not disclose personal data outside these conditions.

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6. Data Retention

We retain data only for as long as necessary to:

• Complete the service for which it was collected

• Comply with legal and regulatory obligations

• Resolve disputes and maintain accurate records

Once retention periods expire, data is securely deleted or destroyed.

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7. Your Rights

You may have the right to:

• Access your personal information

• Request corrections

• Request deletion where legally applicable

• Withdraw consent

• Request a copy of your personal data

• Object to certain types of processing

Requests may be submitted using the contact details provided below.

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8. Cookies & Website Tracking

Our website may use cookies or analytics tools to enhance user experience. You may manage or disable cookies through your browser settings.

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9. Third-Party Links

External links on our website may lead to third-party sites. We are not responsible for their privacy practices or content.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted with an updated effective date.

 

11. Contact Us

For any questions, concerns, or data requests, please contact us:

Polyredhanded
📧 Email: michelle@polyredhanded.co.za
📞 Phone: +27 82 411 8507
🌐 Website: www.polyredhanded.co.za